About Pekar Drangtsi Tours

ABOUT PEKAR DRANGTSI TOURS & TREKS

GOVERNED BY PEOPLE, GOVERNED BY UTMOST SERVICES, GOVERNED BY LOYALTY

Pekar Drangtsi Tours & Treks  was formally launched in Thimphu, capital of Kingdom of Bhutan on the following core values and missions, which underpin every facet of the group. Core values and missions are meaningful statements that define what’s important to our business and govern how we conduct it. As part of building our business’ brand, it’s critical to identify and communicate our company’s core values to attract customers and motivate employees. How we conduct our business is just as important as what we do. Our core values are the principles that guide us daily in helping our clients achieve financial and services prosperity and peace of mind. Values and missions are the foundation on which any group. You can read about these below: they will tell you a bit about ‘Who We Are’:

Integrity is core to any business. As a business owner, we are a steward of our whole industry and we should take that responsibility seriously. As a travel agent industry, we can be judged by the misdeeds of really bad travel agencies, but at real sense, our goals are to provide value, educate our clients and build long-term relationships. So we focus on being completely transparent about what we’re working on and always doing the right things. We strive to deliver integrity through service. As Leon Leonwood Bean said “Treat your customers like human beings, we want customers to come back, and if they feel they’ve been treated well, then they will.’”

Passion: Bhutan is a very special place, a unique place with some of nature’s most spectacular sights and wonders. We are really passionate about sharing its natural gifts with all our travelers that is our challenge. We pride ourselves on our team of people, recruiting passionate and motivated people and training them to the highest standards to make sure that they make our travelers’ Bhutan’s experience unforgettable. We are all committed to showing you the very best of our region, committed to ensuring that our passion becomes your passion.  We work hard to make sure that you take home the very best memories of our company, our people, and of beautiful Bhutan.

Listen to all ideas & Risk taking: Risk taking recognizes that some failures are unavoidable. some experiments will generate favorable outcomes, while others will lead to disappointment. But even the disappointments can be turned into gains. We strive to embrace a growth mindset in everything we do, foster innovation and creative thinking, embrace change and challenge the status quo, listen to all ideas and viewpoints, learn from our successes and mistakes, and encourage and reward informed risk taking as thinking differently and learning from failure is a crucial part of growth.

Communication: Our lifeblood is good communication. Our travelers tell us what they want, what they need, and we listen. Then we deliver it. We communicate openly and honestly, ensuring that travelers’ expectations are met. At Pekar Drangtsi Travel agent, communication means that everyone understands what is required, that everyone is on the same page. If our traveler has a special dietary requirement, we ensure that the hotels and safari camps are aware of this and meet their needs; if travelers have specific wish-lists of wildlife they want to see out on safari, our driver-guides will bend over backwards to try and fulfill them. Tell us what you want, we’ll listen.

Invest in each individual: Excellence is just one of our company values, which were each selected based on biblical principles. While my families wholeheartedly welcomes employees of all faith systems and beliefs, the inspiration and motivation at our company’s foundation is the love of Jesus Christ and guidance they has provided.

With this in mind, we do much more than profit maximizing. We seek to build communities one person at a time. This means living out our values of Faith, Family, Integrity, Respect, and Excellence daily. Our goal is to invest in each individual and provide opportunities for transformative growth in every aspect of life – physically, financially, emotionally and spiritually.”

Trust worthy
We keep our promises and are committed to doing business the right way.

Knowledge: We have the knowledge, we want to share it. As we born and brought up in our country, and being citizenry of this country we really know Bhutan, its landscapes, its people, its wildlife. But equally importantly, we are determined to share that knowledge with you, so that you can get to know our beautiful country, too. From the moment you make your first inquiry to the moment you leave, you’ll find we have the knowledge to make your trip unforgettable. Our staff will help you plan your trip; our driver-guides are often praised for ‘going the extra mile’ to ensure that our travelers have the best experience possible. Our knowledge becomes your knowledge.

Customer Focused: We provide quality services that meet our customer’s needs.

Relationship: We value all our relationships with our customers, relationships with our partners, relationships with our communities and relationships with our environment. Building a sustainable business is only possible through longstanding, sustainable relationships and we believe that establishing, valuing and nurturing these relationships is the key to the satisfaction of our customers and the success of our business

Respect for each other: We are inclusive and collaborative, and individuals with diverse backgrounds and talents can contribute and grow.

Honesty:
We know that reputations are hard to win and easy to lose. That’s why we set such importance on integrity, honesty and fairness throughout our organization. We listen to our customers and strive to meet their expectations. From the moment when we help our customers to make the right choice about their travel experience to Bhutan, we say what we mean and mean what we say, communicating clearly throughout. Perhaps even more importantly, we ensure that we do what we say, delivering on our promises while carrying out our business in accordance with the very highest ethical standards.

UGYEN DORJI
CHIEF EXECUTIVE OFFICER
(Founder)

Email Address:
pekar.drangtsi2018@gmail.com
udee.dorji5@gmail.com

Contact Number:
                             +975 17670983
                             +975 77365239

Mission

• Our welcome is your paradise.
• To give every tourists travel with us the most beautiful memories of Bhutan and its people.
• To enthusiastically inspire, educate and fulfill the dreams of our every individual clients by delivering high quality and professional tour services.

Service excellence: Pekar Drangtsi Tours & Trek is committed to providing an outstanding customer service experience to all customers: travel agents, organizations, groups, families and individuals. We listen to our clients, anticipate their needs and respond to their requests with care  in a timely manner.

1. To be an effective and efficient travel agent to an every travelers coming to Bhutan, Gross National Happiness, GNH country and to ensure them to enjoy the fruits of GNH with warm hospitality, greeting and zero deprivation to the enrich culture and tradition.
2. To be a defender and protector to an every travelers during their entire stay in Bhutan.

Experience & Excellence Service: We have a lifetime of experience and we are determined to use it to give you the experience of a lifetime. Most of our travellers want to get off the beaten track and explore and we have the expertise and experience to make that happen. Our drivers and guides are focused on trying to find something unique, something special, something unforgettable for all our travellers. But above all, our experiences are authentic.

Delivering excellent service, every time. That’s our objective, the very benchmark for judging our success. Whether it’s helping you to work out an itinerary, or answering your queries fully and promptly, or providing you with the best photo opportunities out on safari, we are constantly reviewing our performance to ensure we are meeting the high standards we demand of ourselves. And of course, the high standards that our guests demand of us. At Pekar Drangtsi Tour & Trek, excellent service is a way of life, not a choice. Providing it to every traveller, every time is our goal.

Quality: We provide outstanding help and unsurpassed service that together, deliver premium value to our clients.

Accountability: We pledges to abide by its moral code of ethical practices in all company and social activities. We hold ourselves accountable to provide the highest standards of service, punctuality, reliability and open communication. We ensure that all of our staff is devoted to the same standards of integrity and common values.

Our company that can still give each of our Guests the personalized touch to their trip, and at the same time be big enough to have enough team for quality service and effective management.

We have always stayed in the vanguard of change and innovations; whether it is use of the software to manage flawless operations, or in use of better vehicles, importing better tents and gears and in developing new travel products and destinations within Bhutan.

Since from establishment, we have worked diligently towards the satisfaction of each and every clients. We go above and beyond to make your Bhutan travel effortless, personalized and truly unforgettable experience!  At Pekar Drangtsi Tours & Trek, we talk a lot about experience. It isn’t just talk. For us, travel is about experience true experience becoming involved with a place and its people.

Our obligation to excellent service means that our teams are on standby…24/7. Once you have booked the trip, you will be provided with imperative contact numbers and email addresses of the manager and teams of your trip.

 We have been doing an authentic business and in that time, we have seen travelers bridging gaps between faiths and cultures and proving thereby that we live in a small world, a world with both productive similarities and captivating differences. For us, travel is about experience and life; the experience and life of becoming involved with a place and its people and therefore bringing you closer to cultures, cuisines, traditions, natural beauty and change. It is more than a way to unwind oneself, but to discover new places and on the way to discovering oneself. Our small group journeys are created keeping these in mind. They are escorted by finest local guides who share our passion and values.

As a cost effective measures, we refrain from mass advertising, and instead focus on guest service. We believe in building satisfied customer; that spread word for us. It’s the way we do business, and it has been working for us.

At Pekar Drangtsi Tours & Trek, we are committed to preserving our intrinsic belief in the core values that continue to inspire our being and business today. These values are more than just words on a page; they are deep-seated in the culture and daily operation of our offices and field staffs.

We ensure our staff to exhibit the principles of responsible travel respecting people, cultures and environments; in the good will and cross-cultural sharing; and in contributing to sustainable development.

Prekar Drangsti Tours & Trek seeks to connect with all travelers; Private  journeyTrip, Trekking & hiking Trip, small group journey trip ,Festival Trip, adventure Trip, family trips, Random journey Trip, Culture Trip, Bird watching journey, Motorcycle trip in Bhutan, Mountain Bikking in Bhutan, Rafting in Bhutan  and trips of clients interest and ensure to provide every travelers with 100% services and necessities to fit their desires at any cost.